Webot Support As part of our commitment to transparency, we provide links to the official project documentation for each supported digital asset. These documents can help you understand the technology, purpose, governance, and risks associated with each asset before making any investment decision. Please note that documentation is provided by the respective asset issuers or project teams … Read more
Beware of Scammers While the crypto world offers exciting opportunities, it can also attract some bad actors and we therefore want to make sure you have all the tools and knowledge you need to keep your crypto assets safe. Once a transaction leaves your account, your cryptoassets cannot be recovered. In order to protect your … Read more
Note: All confirmed buys, sells, deposits, and withdrawals on webot.com/us are final. Before any order is processed, you will always receive a confirmation prompt to make sure you are comfortable with the amount and timing of your order. Only confirm once you are sure you want the order to be processed as described in the confirmation window. … Read more
Registered in Ireland under company number 723206, Pionew Ireland Limited is authorised as a Crypto-Asset Service Provider under the Markets in Crypto Assets Regulation (MiCAR) and as a Payment Institution under the Payment Services Directive 2 (PSD2).
1. What is CARF / DAC8? CARF (Crypto-Asset Reporting Framework) and DAC8 are international tax transparency rules that require crypto-asset service providers to collect and report certain customer and transaction information to tax authorities. DAC8 is the EU version of CARF and applies specifically to customers who are tax residents in EU Member States. Under … Read more
Webot is providing this notice to inform clients of reported wallet-level restrictions and blacklisting actions affecting certain holders of WLFI tokens. Webot does not control, administer, maintain, or possess any technical authority over the WLFI token, its smart contract, or any related governance process. Webot has no ability to freeze, restrict, unblock, release, or otherwise … Read more
This article will teach you how to connect your bank account via ACH and how to use ACH to deposit USD from your bank account to your Webot account. *Note: ACH Deposits can only be withdrawn in USD or Crypto after 14 days. Learn more here. If necessary, please use a wire deposit to avoid such … Read more
If you want to add funds to the running grid bot, please follow the steps below. Web Operation Steps Open the Webot webpage and log in to your account, then click [Orders] – [Trading Bot Orders] – [Running orders] – [Add investment], enter the amount of money you want to add, and click [OK]. App Operation Steps Open the app and log in to your … Read more
What is the “Release profit” feature? You can use this feature to release profit not used by the bot. (e.g., profit not used by the bot for pending orders on the grid or profit not used by the bot due to trading accuracy) How to calculate the “Release profit”? Take the BTC/USDT grid bot as … Read more
We’ve given you three scenarios for resetting your Google Authenticator below. Choose the one that fits your situation to reset your Google Authenticator. 👉🏻 If you’re signed in to your account and your Google Authenticator is still working, please follow these steps to reset it. 👉🏻 If you’re signed in to your account, but have lost your … Read more