Registered in Ireland under company number 723206, Pionew Ireland Limited is authorised as a Crypto-Asset Service Provider under the Markets in Crypto Assets Regulation (MiCAR) and as a Payment Institution under the Payment Services Directive 2 (PSD2).
1. What is CARF / DAC8? CARF (Crypto-Asset Reporting Framework) and DAC8 are international tax transparency rules that require crypto-asset service providers to collect and report certain customer and transaction information to tax authorities. DAC8 is the EU version of CARF and applies specifically to customers who are tax residents in EU Member States. Under … Read more
Webot is providing this notice to inform clients of reported wallet-level restrictions and blacklisting actions affecting certain holders of WLFI tokens. Webot does not control, administer, maintain, or possess any technical authority over the WLFI token, its smart contract, or any related governance process. Webot has no ability to freeze, restrict, unblock, release, or otherwise … Read more
This article will teach you how to connect your bank account via ACH and how to use ACH to deposit USD from your bank account to your Webot account. *Note: ACH Deposits can only be withdrawn in USD or Crypto after 14 days. Learn more here. If necessary, please use a wire deposit to avoid such … Read more
If you want to add funds to the running grid bot, please follow the steps below. Web Operation Steps Open the Webot webpage and log in to your account, then click [Orders] – [Trading Bot Orders] – [Running orders] – [Add investment], enter the amount of money you want to add, and click [OK]. App Operation Steps Open the app and log in to your … Read more
What is the “Release profit” feature? You can use this feature to release profit not used by the bot. (e.g., profit not used by the bot for pending orders on the grid or profit not used by the bot due to trading accuracy) How to calculate the “Release profit”? Take the BTC/USDT grid bot as … Read more
We’ve given you three scenarios for resetting your Google Authenticator below. Choose the one that fits your situation to reset your Google Authenticator. 👉🏻 If you’re signed in to your account and your Google Authenticator is still working, please follow these steps to reset it. 👉🏻 If you’re signed in to your account, but have lost your … Read more
If you are unable to submit a Google Authenticator reset application directly through the system, please submit it through the following form: https://forms.gle/2ynPFuTAjTNsocfCA FAQ Q: Why can’t I withdraw funds after resetting?A: For security reasons, your account will be restricted from withdrawals for 72 hours after a successful unbinding or reset. Q: How to answer verification questions? Registration time, … Read more
If the system keeps showing “wrong verification code” when entering the Google Authentication code, please try the following methods: 1. Synchronization time: Please update your Google Authenticator app to the latest version. The app now automatically syncs time with Google’s servers. If codes aren’t working, check that your device’s time and date settings are set … Read more
Webot offers users convenience by pre-crediting their account on our platform when they make an ACH or Debit card deposit. This allows you to use your funds more quickly without waiting the full amount of time for your funds to be settled. We will then charge the connected payment method within 10-14 days from the original … Read more