Beware of Scammers While the crypto world offers exciting opportunities, it can also attract some bad actors and we therefore want to make sure you have all the tools and knowledge you need to keep your crypto assets safe. Once a transaction leaves your account, your cryptoassets cannot be recovered. In order to protect your … Read more
Registered in Ireland under company number 723206, Pionew Ireland Limited is authorised as a Crypto-Asset Service Provider under the Markets in Crypto Assets Regulation (MiCAR) and as a Payment Institution under the Payment Services Directive 2 (PSD2).
1. What is CARF / DAC8? CARF (Crypto-Asset Reporting Framework) and DAC8 are international tax transparency rules that require crypto-asset service providers to collect and report certain customer and transaction information to tax authorities. DAC8 is the EU version of CARF and applies specifically to customers who are tax residents in EU Member States. Under … Read more
By accessing or using our crypto exchange platform, you acknowledge and accept the following risks. This statement is not exhaustive; additional risks may apply based on your specific circumstances, jurisdiction, and usage patterns. Inherent Volatility and Market Risk Crypto-assets are fundamentally speculative, with prices subject to sharp and unpredictable fluctuations. Trading volumes, regulatory actions, macroeconomic … Read more
1. Objective This policy defines how PIL collects, manages, and uses customer data for marketing purposes. Our goal is to ensure all marketing activities are conducted with explicit user consent, maintaining transparency and regulatory compliance across the EEA. 2. General Principles (MiCAR & GDPR Alignment) All marketing communications must be: 3. Consent Collection (The “Opt-In” … Read more
Webot EEA Conflicts of Interest Disclosure 1. About Pionew Ireland Limited Pionew Ireland Limited, trading as Webot, is a limited liability company incorporated in Ireland with its registered office at Office 01, Ground Floor, Penrose Two, Penrose Dock, Cork, Ireland T23 YY09. Pionew is authorised by the Central Bank of Ireland as a Crypto-Asset Service … Read more
Webot EEA Terms of Service Last Updated: 24 April 2026 These Terms of Service govern your relationship with Pionew Ireland Limited and your use of the Webot Platform if you are a EEA resident. Regulatory Status. Pionew Ireland Limited (trading as “Webot”) is authorised by the Central Bank of Ireland as a Crypto-Asset Service Provider … Read more
In accordance with EU regulatory requirements, we provide information on the principal adverse climate and environmental impacts of the consensus mechanisms used to issue the crypto-assets for which we provide services. This information is currently based on publicly available sources, including crypto-asset white papers. Our ESG strategy and internal impact assessments are under development. We … Read more
This document provides an accessible overview of Pionew Ireland Limited’s (PIL) Complaint Handling Policy. Our commitment is to address and resolve any issues our users and customers ‘consumers may experience in a fair, consistent, and timely manner. Our User Agreement also reflects information on how to submit a complaint and our complaint policy. What is … Read more
Webot Fee Schedule Matrix Service Category Service Description Fee Type Fee Amount / Basis Frequency / Trigger Trading & Execution Crypto-to-Fiat trades Percentage of transaction value 0.50% Per transaction Fiat-to-Crypto trades Percentage of transaction value 0.50% Per transaction Crypto-to-Crypto trades Percentage of transaction value 0.50% Per transaction Minimum trade fee N/A N/A N/A Custody & … Read more