Sustainability Indicators for Crypto-Assets

Preamble About the crypto-asset service provider Name of the CASP: PIONEW IRELAND LIMITEDStreet and number: Penrose Two, Penrose DockCity: CorkCountry: IrelandLEI: 984500FD0NZ8949F4363 About this report This disclosure serves as evidence of compliance with the regulatory requirements of Article 66(5) MiCA. Under this provision, crypto-asset service providers are required to disclose significant adverse impacts on the … Read more

Webot EU Operating Rules for Trading Platform

Operating Company: Pionew Ireland Limited (trading as Webot) Platform URL: www.webot.com/eu Regulatory Framework: Markets in Crypto-Assets Regulation (MiCAR Regulation (EU) 2023/1114) 1. Introduction & Purpose Welcome to Webot EU. These Platform Operating Rules outline the operational, trading, and conduct standards governing the services provided by Pionew Ireland Limited (“PIL”, “Webot”, “we”, or “us”). Our objective … Read more

Asset Information & Project Documentation

As part of our commitment to transparency, we provide links to the official project documentation for each supported digital asset. These documents can help you understand the technology, purpose, governance, and risks associated with each asset before making any investment decision. Please note that documentation is provided by the respective asset issuers or project teams … Read more

Categories EU

How to Connect & Deposit via your Bank Account (ACH)

This article will teach you how to connect your bank account via ACH and how to use ACH to deposit USD from your bank account to your Webot account. *Note: ACH Deposits can only be withdrawn in USD or Crypto after 14 days. Learn more here. If necessary, please use a wire deposit to avoid such … Read more

Categories EU

How to Understand The “Release Profit”

What is the “Release profit” feature? You can use this feature to release profit not used by the bot. (e.g., profit not used by the bot for pending orders on the grid or profit not used by the bot due to trading accuracy) How to calculate the “Release profit”? Take the BTC/USDT grid bot as … Read more

Categories EU

How to Reset Google Authenticator?

We’ve given you three scenarios for resetting your Google Authenticator below. Choose the one that fits your situation to reset your Google Authenticator. 👉🏻 If you’re signed in to your account and your Google Authenticator is still working, please follow these steps to reset it. 👉🏻 If you’re signed in to your account, but have lost your … Read more

Categories EU

How to Solve 2FA Code Error

If the system keeps showing “wrong verification code” when entering the Google Authentication code, please try the following methods: 1. Synchronization time: Please update your Google Authenticator app to the latest version. The app now automatically syncs time with Google’s servers. If codes aren’t working, check that your device’s time and date settings are set … Read more

Categories EU

Why is a Portion of my Assets Unavailable/Unable to be Withdrawn?

Webot offers users convenience by pre-crediting their account on our platform when they make an ACH or Debit card deposit.  This allows you to use your funds more quickly without waiting the full amount of time for your funds to be settled. We will then charge the connected payment method within 10-14 days from the original … Read more

Categories EU