User Code of Conduct

Webot EEA User Code of Conduct Important. This User Code of Conduct (the “Code”) forms an integral part of, and is incorporated by reference into, the Pionew Ireland Limited Terms of Service. By opening or maintaining an Account, accessing the Webot Platform, or using any of the Services, you agree to comply with this Code … Read more

Privacy Policy

Webot EEA Privacy Policy This Privacy Policy explains how Pionew Ireland Limited collects, uses, shares and protects your personal data when you use the Webot Platform. Regulatory Status. Pionew Ireland Limited (trading as “Webot”) is authorised by the Central Bank of Ireland as a Crypto-Asset Service Provider under Regulation (EU) 2023/1114 (“MiCA”). We process personal … Read more

Custody & Administration Standard Agreement

Table of Contents Pionew Ireland Standard Crypto-assets Custody and Administration Agreement 1.0 The Agreement These Terms constitute a legally binding agreement between you (also referred to herein as “you”, “your”, “User”, or “Client”) and Pionew Ireland Limited (also referred to herein as “Pionew”, “Webot”, “we”, “our”, or “us”). This agreement governs the terms on which … Read more

Terms and Conditions

This document contains important information which applies to your dealings with us in relation to the Platform and your Account (both terms as defined in this document and on our website). You should read this document carefully and keep it for future reference. Pionew Ireland Limited, trading as Webot (hereinafter “Webot”, “we”, “our” or “us”), is a Crypto-asset Service Provider (CASP) registered with the Central Bank of Ireland on 11 July 2023, specialising in innovative financial solutions within the Crypto-asset … Read more

Webot User Conduct Code

Webot users shall agree to abide by the following rules of conduct to ensure that the Webot Services are not used for disruptive or manipulative purposes. Otherwise, any trading activity that disrupts or manipulates Webot Services is prohibited. The list below, which is not exclusive, is intended to provide instructions on some of the prohibited activities. All Webot users … Read more

IMPORTANT INFORMATION ABOUT USE OF THE WEBOT PLATFORM AND RISK DISCLAIMER

Webot Support | January 12, 2026 By accessing the website www.webot.com and any webpages thereof, and the Webot mobile application (available for free download at App stores for iOS and Android mobile device operating systems) (collectively, the “Platform”), you acknowledge that you have read the following information and accept the terms and conditions set out … Read more

How to Connect & Deposit via your Bank Account (ACH)

This article will teach you how to connect your bank account via ACH and how to use ACH to deposit USD from your bank account to your Webot account. *Note: ACH Deposits can only be withdrawn in USD or Crypto after 14 days. Learn more here. If necessary, please use a wire deposit to avoid such … Read more

Categories US

How Do I Add Funds To The Running Grid Bot?

If you want to add funds to the running grid bot, please follow the steps below. Web Operation Steps Open the Webot webpage and log in to your account, then click [Orders] –  [Trading Bot Orders] – [Running orders] – [Add investment], enter the amount of money you want to add, and click [OK]. App Operation Steps Open the app and log in to your … Read more

Categories US

How to Download Tax Report

Webot provides customers with the ability to easily access and download their tax report so they may better prepare for tax season. This article answers basic questions about tax reports and where to access them on the Webot mobile and desktop platforms. You can follow these steps to download your tax report on Webot. *Note: … Read more

Categories US

Why is a Portion of my Assets Unavailable/Unable to be Withdrawn?

Webot offers users convenience by pre-crediting their account on our platform when they make an ACH or Debit card deposit.  This allows you to use your funds more quickly without waiting the full amount of time for your funds to be settled. We will then charge the connected payment method within 10-14 days from the original … Read more

Categories US