Webot Support

Webot Vulnerability Bounty Program

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About the Program Safety and security are our top priorities at Webot. To eliminate system vulnerabilities and further improve Webot services, Webot launched the vulnerability bounty program for all security researchers. We will evaluate all reported security issues based on the security impact on users and assets, and rewards will be paid in USDT once … Read more

Risk Disclaimer

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IMPORTANT INFORMATION ABOUT USE OF THE WEBOT.COM/EU PLATFORM AND RISK DISCLAIMER Important Risk Information: Trading in crypto-assets involves significant risks and may lead to the loss of your invested capital. Please be aware that crypto-assets are generally not protected by investor compensation or deposit guarantee schemes. By continuing to use this Platform, you acknowledge that … Read more

Webot Privacy Policy

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Effective Date: January 12th, 2026 1. Overview This Privacy Policy applies to your Personal Information when you use Webot Services. This Privacy Policy explains how we may collect, retain, process, share, and transfer your Personal Information when you visit www.webot.com (this “Site”) or use the Services. This Privacy Policy is designed to help you obtain information … Read more

Webot User Conduct Code

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Webot users shall agree to abide by the following rules of conduct to ensure that the Webot Services are not used for disruptive or manipulative purposes. Otherwise, any trading activity that disrupts or manipulates Webot Services is prohibited. The list below, which is not exclusive, is intended to provide instructions on some of the prohibited activities. All Webot users … Read more

IMPORTANT INFORMATION ABOUT USE OF THE WEBOT PLATFORM AND RISK DISCLAIMER

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Webot Support | January 12, 2026 By accessing the website www.webot.com and any webpages thereof, and the Webot mobile application (available for free download at App stores for iOS and Android mobile device operating systems) (collectively, the “Platform”), you acknowledge that you have read the following information and accept the terms and conditions set out … Read more

Webot User Agreement

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This User Agreement will be effective for all Users as of January 12, 2026. General Welcome to www.webot.com (the “Site”)! This Webot User Agreement (this “Agreement“) constitutes the agreement between you (hereinafter referred to as “you” or “your”) and Pionex Inc., a Delaware company (hereinafter referred to as “Webot”, “we”, ”us” and “our”) governing your use of the website … Read more

How to Add & Deposit via your Bank Account (ACH)

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This article will teach you how to connect your bank account via ACH and how to use ACH to deposit USD from your bank account to your Webot account.  If you’ve already added an ACH account and want to deposit, you can skip down to the ACH Deposit section. Otherwise, please begin by learning how to add an ACH … Read more

How do I add funds to the running grid bot?

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If you want to add funds to the running grid bot, please follow the steps below. Web Operation Steps Step 1: Open the Webot webpage and log in to your account, then click [Trade] –  [Bot] – [Trading Bot] – [Detail]. Step 2: Click [More] – [Add investment], enter the amount of money you want to add, and click [OK]. App Operation Steps Open the app and log … Read more

How to Download Tax Report

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Webot provides customers with the ability to easily access and download their tax report so they may better prepare for tax season. This article answers basic questions about tax reports and where to access them on the Webot mobile and desktop platforms. You can follow these steps to download your tax report on Webot. *Note: … Read more