Webot Support This article will teach you how to connect your bank account via ACH and how to use ACH to deposit USD from your bank account to your Webot account. *Note: ACH Deposits can only be withdrawn in USD or Crypto after 14 days. Learn more here. If necessary, please use a wire deposit to avoid such … Read more
If you want to add funds to the running grid bot, please follow the steps below. Web Operation Steps Open the Webot webpage and log in to your account, then click [Orders] – [Trading Bot Orders] – [Running orders] – [Add investment], enter the amount of money you want to add, and click [OK]. App Operation Steps Open the app and log in to your … Read more
What is the “Release profit” feature? You can use this feature to release profit not used by the bot. (e.g., profit not used by the bot for pending orders on the grid or profit not used by the bot due to trading accuracy) How to calculate the “Release profit”? Take the BTC/USDT grid bot as … Read more
We’ve given you three scenarios for resetting your Google Authenticator below. Choose the one that fits your situation to reset your Google Authenticator. 👉🏻 If you’re signed in to your account and your Google Authenticator is still working, please follow these steps to reset it. 👉🏻 If you’re signed in to your account, but have lost your … Read more
If you are unable to submit a Google Authenticator reset application directly through the system, please submit it through the following form: https://forms.gle/2ynPFuTAjTNsocfCA FAQ Q: Why can’t I withdraw funds after resetting?A: For security reasons, your account will be restricted from withdrawals for 72 hours after a successful unbinding or reset. Q: How to answer verification questions? Registration time, … Read more
If the system keeps showing “wrong verification code” when entering the Google Authentication code, please try the following methods: 1. Synchronization time: Please update your Google Authenticator app to the latest version. The app now automatically syncs time with Google’s servers. If codes aren’t working, check that your device’s time and date settings are set … Read more
Webot offers users convenience by pre-crediting their account on our platform when they make an ACH or Debit card deposit. This allows you to use your funds more quickly without waiting the full amount of time for your funds to be settled. We will then charge the connected payment method within 10-14 days from the original … Read more
Webot provides customers with the ability to easily access and download their tax report so they may better prepare for tax season. This article answers basic questions about tax reports and where to access them on the Webot mobile and desktop platforms. You can follow these steps to download your tax report on Webot. *Note: … Read more
By accessing or using our crypto exchange platform, you acknowledge and accept the following risks. This statement is not exhaustive; additional risks may apply based on your specific circumstances, jurisdiction, and usage patterns. Inherent Volatility and Market Risk Crypto-assets are fundamentally speculative, with prices subject to sharp and unpredictable fluctuations. Trading volumes, regulatory actions, macroeconomic … Read more
1. Objective This policy defines how PIL collects, manages, and uses customer data for marketing purposes. Our goal is to ensure all marketing activities are conducted with explicit user consent, maintaining transparency and regulatory compliance across the EEA. 2. General Principles (MiCAR & GDPR Alignment) All marketing communications must be: 3. Consent Collection (The “Opt-In” … Read more